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Customer Service Co-ordinator

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  • Posted By: Personnel Selection - Portsmouth
  • Address:
  • Contact: 02392 811018
  • Date Posted: 30th Sep 2008
  • Salary: £18,000 - £22,000 per annum
  • Location: Other
  • Reference Code:
  • Views Since Posting: 38
  • Full Description:

    We are seeking a customer service co-ordinator to join a busy company based in Haslemere. Fluency in French and German essential and the ability to speak Spanish and or Italian would be advantageous.

    The ideal candidate should be a self motivated ambitious individual with proven experience in working in a busy customer services environment as a Customer Services Co-ordinator. This position offers job development.

    Skills should include:
    Proven experience in responding to customers’ telephone enquiries, maintaining customer relations and processing orders
    Day to day account management to ensure customers are happy with the current service provided
    Call handling in order to deal with any queries that customers have and providing solutions to any problems encountered
    Assist with other departments to ensure first class customer service


    Qualities / Experience
    Excellent communication skills
    Bright, positive and enthusiastic personality
    Confident telephone manner
    Experience in technical sales environment preferred
    Excellent organisational and time management skills
    Good negotiating technique
    Accurate data transfer
    Sound knowledge of Word and Excel



    Package and benefits include:
    Package / Benefits
    5 days week
    8.30 am – 5.00 pm
    One hour lunch
    20 days holiday plus
    Office holiday over Christmas and New Year
    Contributory Pension after 3 month qualifying period
    Free Life Insurance after qualifying period
    Subsidised Sports Club Membership


    If you feel this role sounds ideal for you, please send your CV today to natasha.green@persel.co.uk

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