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Our client based in Farnborough is looking for a Surveys and Research Analyst to provide support to the Research Manager, Business Information Services in two primary areas of activity, within a remit that extends across all international entities and client/prospect relationships
Main responsibilities will include:
• Setting and maintaining standards for creating, delivering and analysing results from surveys conducted by the company on behalf of its clients globally, both directly by the BIS function and indirectly by other entities (or Partners representing the company)
• Creation and delivery of regular and ad hoc surveys on behalf of internal functions; key customer groups are Marketing, Technology, HR and Client Management
• The primary requirement is build and delivery of online surveys using specialist software and supported by electronic analysis tools, although the role will need to accommodate other media and methods where required
• Managing external service relationships with software providers, translation agencies and other third-parties on which the survey service has dependencies
• Use of programming skills and tools to further develop the survey delivery and analysis capabilities
• The Business Analyst will be expected to contribute ideas for new survey types or methods that will enhance the service reputation or increase revenue
• Supplying updates and analysis to senior management on Industry issues and client developments
• Assisting managers with researched material to support Industry presentations and public speaking events
• Research to position and support client forums and corporate events
• Preparing specific client/prospect briefing notes in preparation for bids or key meetings
• Provide alerts to colleagues on strikes, disruption to services and related events impacting clients and prospects
• Fulfilling ad hoc research assignments as specified by the Research Manager
Experience and Qualifications required:
• Educated to degree level or equivalent
• Strong research and analytical skills (previous research experience is preferred)
• Proficient written and oral communication
• Proficiency in all MS Office software with advanced skills in MS Excel (required) + strong experience of using MS Access (preferred)
• Visual Basic programming skills is preferred – willingness to learn and use Visual Basic is essential
• Experience of online information sources will be an asset.
• Professional, disciplined and proactive
• Commitment to seeing projects through
• Highly organised and methodical
• Strong attention to detail
• Ability to work to tight deadlines and to manage a heavy workload
This is an exciting opportunity and offer excellent benefits
Apply now for more information
Due to a high response rate to this advertisement, only suitable candidates will be contacted regarding this role