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Pensions Administrator
This job has expired, and cannot be applied for.
- Posted By: Sally Hawke Recruitment Ltd
- Address:
- Contact: 01264 326336
- Date Posted: 14th Sep 2008
- Salary: £16,000 - £22,000 p.a.
- Location: Basingstoke
- Reference Code:
- Views Since Posting: 55
- Full Description:
The role of administrator has become available in a well established Financial Services company. They are based in a good location in Basingstoke and require someone with good customer and administrative skills to fulfil the following duties:-
• Provide pre and post sales support to customers and liaise with account managers.
• Maintain regular contact with IFAs
• Respond to customer and Account Manager enquires in a timely and compliant manner.
• Actively work with Business Support Manager to increase own and team results against targets.
• Manage customer expectations and fulfil any promises made to customers.
• Identify and recommend ways in which to improve customer service.
• Ensure work is completed in accordance with current standards
• Ensure work is completed accurately and all work is checked
• Assist and help train other team members where directed
Skills and Experience
• Experience of working in pensions industry.
• Self starting & pro-active ability to work on own initiative.
• Effective customer relationship management
• Negotiation and influencing skills
• Strong verbal and written communication skills
• Flexibility/ adaptability to cope with change
• Planning and organisational skills
• FPC 1 and 2 or equivalent, would be desirable, as would any similar qualification relevant to the financial services industry.
On this occasion candidates who do not possess financial services experience will not be considered for this role.
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